Privacy notice.
This notice explains how personal information submitted through the GraniteHalo website is handled.
1. Who operates this website
GraniteHalo is operated by Tachi Ltd. Tachi Ltd is the controller of personal information collected through this website.
Tachi Ltd is registered in England and Wales under company number 15104904. Its registered office is Easthampstead House, Town Square, Bracknell, England, RG12 1BH.
2. Information we collect
When you use the contact form, we may collect your name, email address, company, selected enquiry type and message. Technical information needed to secure and deliver the form may also be processed, including IP address, browser information, submission time and security-check data.
3. How information is used
Enquiry data is used to review and respond to your request, keep an appropriate record of correspondence, protect the website from abuse and maintain the reliability and security of the contact service. The basis for this processing will depend on the context and may include taking steps at your request, legitimate interests in handling business enquiries and compliance with applicable obligations.
4. Service providers
The website uses Cloudflare Pages and Cloudflare Turnstile for hosting, delivery and bot protection. Contact-form email is delivered using Resend. These providers may process relevant technical and enquiry data on behalf of Tachi Ltd under their applicable service terms.
5. Retention and disclosure
Information is kept only for as long as reasonably needed for the enquiry, related business records, security and applicable obligations. It may be disclosed to advisers, authorities or service providers where reasonably necessary or required by law. It is not sold.
6. International processing
Cloud service providers may process data in countries outside the United Kingdom. Where this occurs, Tachi Ltd relies on the safeguards made available by the relevant provider and applicable data-protection law.
7. Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or objection, and to raise a concern with the UK Information Commissioner’s Office. Rights can be subject to legal conditions and exemptions.
8. Contact and changes
To ask a privacy question or exercise a relevant right, use the secure contact form on the GraniteHalo website. This notice may be updated when the website or its processing changes.
